Does your vehicle have a PureTech engine, and do you want to know if you’re eligible for coverage? The answer depends on several factors that are often unknown: the vehicle model, the maintenance performed, the available documentation, and the specific conditions set by Stellantis.
The PureTech engine warranty was established to assist certain owners affected by issues related to previous-generation 1.0- and 1.2-liter PureTech engines. Understanding the terms will help you avoid mistakes when requesting coverage and better defend your case.
PureTech Engine Warranty: What You Need to Know
Stellantis announced an extended warranty for PureTech engines of up to 10 years or 180,000 kilometers, whichever comes first, for certain PureTech engines in Europe.
This coverage applies, among other things, to issues related to:
- Excessive oil consumption.
- Premature wear of the wet timing belt (oil-bathed belt).
This warranty may cover 100% of the cost of parts and labor when the specified conditions are met.
The 10-year PureTech warranty applies to certain vehicles equipped with previous-generation 1.0- and 1.2-liter PureTech engines.
However, to be eligible for this coverage, you must meet several specific requirements.
Requirements for Covered Under the Warranty
For an authorized Stellantis service center to directly honor the PureTech engine warranty, several conditions must be met.
Vehicles Included
Among the vehicles that may qualify are certain models from the Stellantis Group’s brands:
- Peugeot.
- Citroën.
- DS Automobiles.
- Opel.
They must be equipped with a PureTech engine with a wet timing belt and have been manufactured no later than June 2022.
Before beginning any process, it is important to verify that your vehicle meets the criteria of the Stellantis warranty for PureTech engines.
Required maintenance documentation
Contrary to popular belief, it is no longer always necessary to provide a complete maintenance history dating back to the vehicle’s purchase.
To review an application, Stellantis may request, among other documents, the last three itemized invoices for annual maintenance.
This documentation must make it possible to verify that the maintenance procedures specified by the manufacturer have been performed.
Compliance with Maintenance Intervals
Another important aspect is adhering to the maintenance schedule recommended by the manufacturer.
Stellantis allows for a limited tolerance for delays in inspections:
- Up to 3 months.
- Or up to 3,000 kilometers.
Exceeding the established maintenance intervals by a wide margin may result in a denial of coverage.
Mandatory diagnosis in the official network
To take advantage of the Peugeot PureTech warranty or equivalent coverage from the manufacturer, the fault must be diagnosed at an authorized service center within the Stellantis network.
The repair shop must confirm that the detected problem meets the conditions specified in the warranty.
PureTech Warranty Extension
The extension of the PureTech warranty is an important step for owners affected by problems with these engines.
This extension allows coverage to be extended beyond the vehicle’s standard warranty, provided certain conditions are met.
However, having the PureTech guarantee does not mean that all requests will be automatically approved.
Each case is reviewed taking several factors into account:
- The vehicle model.
- The engine.
- Maintenance performed.
- Available supporting documents.
- The exact nature of the malfunction.
Peugeot PureTech Warranty: What specific terms and conditions apply?
The Peugeot PureTech warranty applies to certain Peugeot vehicles equipped with a PureTech engine that meet the established criteria.
Owners must be able to provide documentation that verifies:
- Vehicle maintenance.
- Compliance with the manufacturer’s recommendations.
- The nature of the problem identified.
For a vehicle such as a 2018 Peugeot 208 Allure 110 PureTech gasoline model, it may be necessary to perform a specific inspection before determining whether coverage applies.
Reasons That May Lead to a Warranty Denial
Even if the vehicle appears to meet the requirements, certain factors may make it difficult for the application to be approved.
The type of oil used
The oil used during maintenance operations is one of the aspects that is examined with particular care.
Stellantis requires that the oil used meet the specified requirements to protect the wet timing belt in the PureTech engine.
An invoice indicating the use of non-compliant oil may constitute grounds for denial.
Maintenance performed outside the official network
Having the maintenance performed at an independent repair shop does not automatically rule out the possibility of filing a warranty claim.
However, the documentation must show that the maintenance schedule established by the manufacturer has been followed, particularly with regard to operations involving the timing belt.
What should you do in France if your PureTech warranty claim is denied?
A denial of coverage does not necessarily mean that your case is closed.
In France, you can consider several courses of action.
1. File a formal complaint with Stellantis
The first step is to file a complaint with the customer service department of the relevant brand.
We recommend bringing:
- The vehicle’s vehicle identification number (VIN).
- Maintenance documentation.
- Repair bills.
- The diagnostic report on the malfunction.
If you have already paid for a repair, you can also submit the relevant receipts and request that a possible refund be considered.
2. Send a formal request
If the denial stands, you can send a formal notice (mise en demeure) to the trademark owner.
This process involves formally submitting your complaint via a certified letter with return receipt requested.
It allows you to formally document your request and ask for the case to be reviewed again.
3. Seek legal advice
If amicable negotiations are unsuccessful, it may be helpful to seek professional advice.
A litigation specialist in the automotive sector can analyze:
- The available documentation.
- Stellantis’ Responses.
- The technical aspects of the vehicle.
- Possible avenues for filing a claim.
Stellantis Warranty for PureTech Engines and Legal Advice
The Stellantis warranty for PureTech engines may offer a solution for certain owners, but it is important to carefully review the eligibility requirements.
At PureTech Legal, we help car owners who are experiencing problems with their PureTech engine.
Our goal is to help you understand your situation and prepare your file with the necessary documentation.
Frequently Asked Questions About the PureTech Engine Warranty
Does the 10-year PureTech warranty cover all vehicles?
No. The 10-year PureTech warranty applies only to certain vehicles and engine configurations that meet the conditions established by Stellantis.
Can I still be covered under the PureTech warranty if I had the maintenance done at an unauthorized service center?
It depends on the circumstances of your case. The maintenance records must make it possible to verify that the procedures specified by the manufacturer have been followed.
What can I do if Stellantis denies the warranty on the PureTech engine?
You can request that your case be reviewed, file a formal complaint, and consider seeking legal advice to explore your options.
Check Your Rights with PureTech Legal
Are you having a problem with your PureTech engine and want to know if you’re covered under the PureTech engine warranty?
PureTech Legal helps you analyze your situation and understand your options.
Contact our team so we can review your case and advise you on the best course of action for your situation.
Frequently Asked Questions
What is the warranty for the Stellantis PureTech engine?
The official warranty covers up to 10 years or 175,000 kilometers for timing and lubrication issues under extremely harsh conditions.
What happens if I’ve had my vehicle inspected at a facility other than the official one?
It remains valid if you provide detailed invoices showing that the approved oil was used within the correct time frames.
Is there a fee for the initial evaluation of my case at Puretech Legal?
No, the legal feasibility study to join the claim is completely free of charge.