What if I told you that the Stellantis PureTech indemnity platform doesn’t cover everything you’ve actually lost… but there’s an alternative that does? Read on, because this completely changes what you can claim.
What is the new Stellantis refund platform and how does it work?
The plateforme indemnisation stellantis puretech is a system created to manage requests for compensation for failures in 1.2 PureTech engines. On paper, it looks like a simple solution. But when you go into detail, many limitations appear.
Deadlines and period of coverage
One of the key points is the time in which you can claim.
Claims limited to failures between 2022 and 2024
Only incidents within that specific period are accepted.
This leaves out many affected people whose problems started earlier or manifested themselves later.
Mechanical breakdowns included in the program
Not all bugs are covered. Only some very specific ones.
Degradation of wet timing belt
The most common problem in these engines: the belt deteriorates inside the oil, generating residues that damage the engine.
Excessive oil consumption and segmentation problems
Another common failure: the engine starts consuming oil abnormally, which can lead to serious breakdowns.
Hidden requirements: Why are many affected persons rejected?
This is where most users are left out. The theory is simple, but the practice is much more demanding.
The trap of the perfect maintenance book
An impeccable track record is required for acceptance of the application.
The strict tolerance rule: 3 months or 3,000 km (2,000 miles).
If you went even slightly over maintenance, even by a little, they can reject your case.
This leaves out a lot of owners, even if the fault is factory.
Mandatory diagnostics in the official network
They only accept revisions made in authorized workshops.
If you went to another workshop, your claim may not be valid.
Exclusion of certain models and engines
Not all motors are included.
The case of the abandonment of 68 and 82 hp naturally aspirated engines
Many users with these engines are directly excluded, even if they suffer from the same problems.
What expenses does the official platform completely ignore?
Herein lies one of the biggest problems: what it does not cover.
The massive depreciation and loss of market value of the vehicle in the marketplace
The value of these cars has dropped significantly. In many cases, it is even difficult to sell them.
And this is not compensated for by the platform.
Moral damages, stress and expenses derived from immobilization
- Time without a car
- Alternative transportation costs
- Stress due to repeated breakdowns
None of this is contemplated.
Official Platform vs. Class Action: Which way to choose?
This is where you must make an important decision.
Limitations of the Stellantis administrative solution
The platform:
- Only covers certain cases
- Imposes very strict conditions
- Does not include all actual damages
It is a partial solution.
Why the judicial route is the only one that offers comprehensive compensation
A collective claim allows:
- Claim up to 50% of the value of the vehicle + repairs
- Include additional damages
- Not relying on such restrictive requirements
In addition, there are already thousands of affected people who have initiated this process, which reinforces the joint claim.
What should you do now?
If you have come this far, you already know one key thing:
the plateforme indemnisation stellantis puretech may fall short in your case.
So, if you want real compensation:
- Evaluate your complete case
- Don’t limit yourself to the official route
- Find a solution that covers everything you’ve lost
Frequently asked questions from our customers
Can I claim if my car does not enter the official platform?
Yes. Even if the platform rejects you, you can still make a collective or judicial claim if your vehicle is affected.
What do I need to initiate a claim?
Normally:
- Proof of purchase
- Vehicle documentation
- Maintenance history (even if not perfect)
How much can I recover?
It depends on the case, but may include:
- Part of the value of the car
- Cost of repairs
- Other consequential damages
If you are looking for a real solution and not just a partial one, now is the time to act.
Because the sooner you claim, the more chances you have of recovering what is yours.