Carlos and Ana, 32 and 31 years old, Bilbao

Carlos and Ana, 32 and 31 years old, Bilbao.

“We are Carlos and Ana, a young couple from Bilbao. We bought our Citroën C4 with PureTech engine in 2018, just a year after getting married. We were excited to have our own car, something reliable for our adventures and travels around Spain.

But at 70.000 km, the nightmare began. The car started making strange noises and losing power in the middle of our journeys. After taking it to the workshop, we were informed that the timing belt was practically shredded, and the fragments had damaged the engine and oil filters. They told us we needed to replace the engine and the repair would cost 6.000 euros.

For us, it was a huge blow. We were saving up to have a child and this completely threw us off balance. We felt powerless, deceived. We decided to join the claim against Stellantis so that someone takes responsibility and this damage does not go unpunished. We believe they owe us more than just a simple repair, they owe us the peace of mind we lost and the time it has taken us to recover financially. We expect compensation that covers these damages and the depreciation of our car, which is now worth much less due to this well-known issue.”

Why should I claim?

Claiming is crucial to protecting your rights as the owner of a STELLANTIS vehicle with a 1.2 PureTech engine. Recurring problems with the oil bath belt can lead to serious mechanical failures and expensive repairs. By joining the collective action, you seek fair compensation and help pressure the company to take corrective measures.

Additionally, being part of this initiative allows you to join forces with over 5.000 owners who have already joined, strengthening the out-of-court claim and increasing the chances of success. The union of so many affected individuals not only makes the voice stronger, but also increases the pressure on STELLANTIS to solve the problem.

Don’t miss the opportunity to get the necessary repairs without incurring additional expenses. Claiming is not only a right, but also a way to ensure that your vehicle operates correctly and prevent future problems that may affect your safety and finances. Additionally, known issues can lead to a devaluation of the selling price of your vehicle, as the market becomes aware of the problem, affecting its value.

Finally, by participating in this collective action, you help set a precedent that can benefit other owners in the future. Joint action demonstrates that consumers have power when they organise and act together to protect their interests and demand justice.

About Puretech Legal

At PureTech Legal we are dedicated advocates for consumer rights in Spain. Inspired by successful collective actions in France, we aim to provide a voice and legal solutions to those affected by defects in 1.2 PureTech engines.

We collaborate exclusively with AFESTEL to represent the over 4.000 members of the platform. Join us and claim without any initial costs of any kind.

We have an expert legal team that combines technical and legal knowledge, ensuring that your concerns are not only heard, but effectively addressed. We are committed to transparency, justice, and actively seeking positive outcomes for our clients. We connect individuals, build strong cases, and fight for the compensation you deserve.

Why claim with us?

Free legal advice

Claiming with us guarantees you a simple and efficient process, supported by legal experts with extensive experience in class actions. Our team is dedicated to providing you with personalised advice to ensure you receive the compensation you deserve and protect your consumer rights.

In addition, we handle all the necessary documentation and procedures, freeing you from complications. With us, you will be supported at every step of the process, from registration to the resolution of your claim. Join us and together we will assert your rights effectively and stress-free.

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Send us your car details and we will analyse your case for free. Whether you have had breakdowns or have not experienced them yet, we recommend that you get informed.

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