{"id":6019,"date":"2025-04-22T10:24:40","date_gmt":"2025-04-22T10:24:40","guid":{"rendered":"https:\/\/puretechlegal.com\/documentacao-necessaria-para-reclamar-o-motor-puretech\/"},"modified":"2025-05-20T12:55:25","modified_gmt":"2025-05-20T12:55:25","slug":"documentacao-necessaria-para-reclamar-o-motor-puretech","status":"publish","type":"post","link":"https:\/\/puretechlegal.com\/pt-pt\/documentacao-necessaria-para-reclamar-o-motor-puretech\/","title":{"rendered":"Documenta\u00e7\u00e3o necess\u00e1ria para reclamar o motor PureTech."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6019\" class=\"elementor elementor-6019 elementor-1831\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe2aef e-flex e-con-boxed e-con e-parent\" data-id=\"8fe2aef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-012dca0 elementor-widget elementor-widget-text-editor\" data-id=\"012dca0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Para participar na <\/span><b>a\u00e7\u00e3o coletiva para o motor 1.2 PureTech<\/b><span style=\"font-weight: 400;\">, \u00e9 essencial fornecer documenta\u00e7\u00e3o b\u00e1sica que permita <\/span><b>comprovar a propriedade do ve\u00edculo, a avaria sofrida e a conformidade com a manuten\u00e7\u00e3o<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Este guia detalha todos os documentos necess\u00e1rios e oferece recomenda\u00e7\u00f5es pr\u00e1ticas para recolher e enviar corretamente as informa\u00e7\u00f5es.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f5c81 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"30f5c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:&quot;.elementor-element-6203699, .elementor-element-12473c6, .elementor-element-7cffaf6, .wpr-grid-item-title.elementor-repeater-item-95abf14&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\t\u00cdndice\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__30f5c81\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__30f5c81\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__30f5c81\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f415b5 elementor-widget elementor-widget-text-editor\" data-id=\"2f415b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Documentos Obrigat\u00f3rios<\/b><\/h2>\n<h3><b>1. Fatura ou contrato de compra do ve\u00edculo<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Deve incluir o nome do propriet\u00e1rio, n\u00famero de registro e data de aquisi\u00e7\u00e3o. Se o carro foi comprado em segunda m\u00e3o, a apresenta\u00e7\u00e3o do contrato de venda ou fatura da concession\u00e1ria \u00e9 v\u00e1lida.<\/span><\/p>\n<h3><b>2. Registos de manuten\u00e7\u00e3o<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u00c9 essencial demonstrar que o ve\u00edculo <\/span><b>seguiu os intervalos de manuten\u00e7\u00e3o recomendados pelo fabricante<\/b><span style=\"font-weight: 400;\"> (mudan\u00e7as de \u00f3leo, inspe\u00e7\u00f5es oficiais, etc.). Isto pode incluir:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faturas de inspe\u00e7\u00f5es peri\u00f3dicas.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Livro de manuten\u00e7\u00e3o carimbado.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relat\u00f3rios de oficina.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udccc <\/span><b>Importante:<\/b><span style=\"font-weight: 400;\"> A falta de manuten\u00e7\u00e3o justificada pode ser usada pelo fabricante como motivo para rejeitar a reclama\u00e7\u00e3o.<\/span><\/p>\n<h3><b>3. Fatura de repara\u00e7\u00e3o ou diagn\u00f3stico<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Documentos que comprovem que o ve\u00edculo teve uma <\/span><b>avaria relacionada com a correia de distribui\u00e7\u00e3o<\/b><span style=\"font-weight: 400;\"> devem ser fornecidos, tais como:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Substitui\u00e7\u00e3o da correia de distribui\u00e7\u00e3o.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Substitui\u00e7\u00e3o do motor.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interven\u00e7\u00f5es mec\u00e2nicas devido a falhas relacionadas com desgaste prematuro.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>Documenta\u00e7\u00e3o Adicional<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Relat\u00f3rio da oficina<\/b><span style=\"font-weight: 400;\"> explicando a causa da avaria.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fotografias do estado das pe\u00e7as substitu\u00eddas<\/b><span style=\"font-weight: 400;\"> (se dispon\u00edveis).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Or\u00e7amento rejeitado pela marca<\/b><span style=\"font-weight: 400;\">, se foi solicitada uma repara\u00e7\u00e3o gratuita e negada.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>E se me faltar um documento?<\/b><\/h2>\n<h3><b>Cen\u00e1rios Comuns:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Perdi algumas faturas de manuten\u00e7\u00e3o<\/b><span style=\"font-weight: 400;\">: Pode solicitar duplicados na oficina onde foram realizadas.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>N\u00e3o tenho a fatura de compra<\/b><span style=\"font-weight: 400;\">: Pode solicitar um <\/span><b>certificado de propriedade<\/b><span style=\"font-weight: 400;\"> ao DGT ou consultar a concession\u00e1ria.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00c9 aconselh\u00e1vel anexar <\/span><b>o que tiver<\/b><span style=\"font-weight: 400;\">, mesmo que incompleto. A equipa jur\u00eddica avaliar\u00e1 se \u00e9 suficiente para avan\u00e7ar.<\/span><\/p>\n<\/p>\n<h2><b>Como Digitalizar Documentos Corretamente<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Evite enviar fotos desfocadas ou documentos mal recortados. \u00c9 recomendado usar apps gratuitas como:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Adobe Scan<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Microsoft Lens<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CamScanner<\/b><b>\n<p><\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Formato preferencial: PDF ou JPG em alta resolu\u00e7\u00e3o.<\/span><\/p>\n<\/p>\n<h2><b>Envio e Gest\u00e3o Seguros<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Os documentos devem ser carregados para a <\/span><b>\u00e1rea privada do cliente<\/b><span style=\"font-weight: 400;\">, criada especificamente para cada indiv\u00edduo afetado. Esta plataforma garante:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seguran\u00e7a e encripta\u00e7\u00e3o da informa\u00e7\u00e3o.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acesso exclusivo para a equipa jur\u00eddica.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Possibilidade de atualiza\u00e7\u00f5es caso se encontrem novos documentos.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<\/ul>\n<h2><b>Conclus\u00e3o<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A prepara\u00e7\u00e3o adequada da documenta\u00e7\u00e3o \u00e9 fundamental para o sucesso da reclama\u00e7\u00e3o coletiva. Re\u00fana as provas o mais r\u00e1pido poss\u00edvel e certifique-se de que est\u00e3o claras e completas.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Para participar na a\u00e7\u00e3o coletiva para o motor 1.2 PureTech, \u00e9 essencial fornecer documenta\u00e7\u00e3o b\u00e1sica que permita comprovar a propriedade do ve\u00edculo, a avaria sofrida e a conformidade com a manuten\u00e7\u00e3o. Este guia detalha todos os documentos necess\u00e1rios e oferece recomenda\u00e7\u00f5es pr\u00e1ticas para recolher e enviar corretamente as informa\u00e7\u00f5es. \u00cdndice Documentos Obrigat\u00f3rios 1. Fatura ou [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1865,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[109],"tags":[],"class_list":["post-6019","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acao-colectiva"],"_links":{"self":[{"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/6019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=6019"}],"version-history":[{"count":1,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/6019\/revisions"}],"predecessor-version":[{"id":6021,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/6019\/revisions\/6021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/media\/1865"}],"wp:attachment":[{"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=6019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=6019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puretechlegal.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=6019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}